SSA Office Addresses and Phone Numbers in North Carolina

The path to securing Social Security Disability benefits can often feel complex and overwhelming. For many, the application itself is the first major hurdle. While the Social Security Administration (SSA) offers online tools, there is immense value in handling your application in person, especially if you are not working with a legal representative. A face-to-face meeting at a local branch, such as the Charlotte, NC, Social Security office or the Social Security office in Concord, North Carolina, provides a direct line to an SSA agent who can answer your basic questions about the forms and the overall process. 

This direct interaction can demystify the requirements and provide the peace of mind that your application has been received correctly. This guide from National Disability Benefits offers a comprehensive overview of how to prepare for your visit, the crucial documents you’ll need, and what to expect when you arrive at a North Carolina SSA office.

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How to Prepare for Your SSA Office Visit

A successful visit to the SSA office begins long before you walk through the doors. Thorough preparation can dramatically improve the efficiency of your appointment and reduce potential stress. The single most important step you can take is to schedule an appointment beforehand. SSA offices are often busy, and an appointment ensures you have a dedicated time slot with an agent, helping you avoid the frustration of long and unpredictable wait times.

Once your appointment is set, your next step is to engage with the application materials. Take the time to carefully read the entire disability application form before your visit. This allows you to understand the scope of the questions and identify any information you may need to track down. To further organize your thoughts, prepare detailed notes about your medical situation. Create a clear timeline of your condition, list your symptoms, and describe how they impact your ability to perform daily tasks and work-related activities. Having these notes ready will ensure you don’t forget critical details when speaking with the agent.

Essential Documents for Your Application

Your disability claim is built upon the evidence you provide. Arriving at your appointment with a well-organized file of documents is non-negotiable. The SSA will require specific information to process your claim, which can be broken down into three main categories:

  • Personal Identification: The SSA must verify who you are and your eligibility based on age. Be sure to bring your Social Security card or at least a record of your Social Security number. You will also need official proof of your age, such as an original birth certificate or a valid passport.
  • Housing and Financial Information: This documentation is especially critical for Supplemental Security Income (SSI) claims, which are needs-based. You must provide proof of your living situation, such as a mortgage statement or a lease agreement. You will also need to present proof of your income (like recent pay stubs) and all of your resources. Resources include bank statements for any and all accounts, as well as deeds or tax appraisals for property you own.
  • Work and Medical History: This is the core evidence for your disability claim. Gather all available medical reports and records you have in your possession. Create a complete list of contact information for your doctors, clinics, and hospitals, including their names, addresses, and phone numbers. Finally, compile a detailed summary of your recent work history, as the SSA will need to understand the type of work you have performed in the past.

Social Security Administration Offices in North Carolina 

Ahoskie

1231 1St St W 

Ahoskie, NC 27910

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (866) 828-3810

Fax Number: (833) 950-3771


Albemarle

202 Charter St Brookwood Executive Pk

Albemarle, NC 28001

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (866) 319-8268

Fax Number: (833) 950-3781


Asheboro

157 Dublin Square Rd Ste K 

Asheboro, NC 27203

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (888) 472-6119

Fax Number: (833) 597-0078


Asheville

800 Centre Park Dr 

Asheville, NC 28805

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (866) 572-8361

Fax Number: (833) 950-2542


Charlotte

2201 Coronation Blvd Ste 100

Charlotte, NC 28227

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (888) 383-1598

Fax Number: (833) 950-2536


Concord

830 Florence St NW 

Concord, NC 28027

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (888) 366-6149

Fax Number: (833) 950-3145


Durham

3511 Shannon Rd Ste 200

Durham, NC 27707

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (888) 759-3908

Fax Number: (833) 950-2832


Elizabeth City

1865 W City Dr 

Elizabeth City, NC 27909

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (866) 572-2819

Fax Number: (833) 950-2846


Fayetteville

145 Rowan St 

Fayetteville, NC 28301

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (866) 964-6485

Fax Number: (833) 950-2836


Franklin

2123 Lakeside Dr 

Franklin, NC 28734

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (866) 562-0738

Fax Number: (833) 950-3782


Gastonia

609 Cotton Blossom Cir 

Gastonia, NC 28054

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (866) 331-2193

Fax Number: (833) 950-2840


Goldsboro

915 W New Hope Rd 

Goldsboro, NC 27534

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (866) 964-7372

Fax Number: (833) 950-2834


Greensboro

6005 Landmark Ctr Blvd 

Greensboro, NC 27407

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (877) 319-3075

Fax Number: (833) 950-2546


Greenville

2805 S Charles Blvd 

Greenville, NC 27858

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (866) 494-4001

Fax Number: (833) 950-2844


Henderson

858 S Beckford Dr 

Henderson, NC 27536

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (877) 628-6584

Fax Number: (833) 950-3119


Hendersonville

205 S Grove St 

Hendersonville, NC 28792

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (866) 964-5053

Fax Number: (833) 950-3785


Hickory

1501 US Highway 321 NW 

Hickory, NC 28601

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (888) 877-1615

Fax Number: (833) 950-2838


Kinston

2559 N Queen St 

Kinston, NC 28501

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (866) 593-5671

Fax Number: (833) 950-3143


Lumberton

4430 Kahn Dr 

Lumberton, NC 28358

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (866) 931-7099

Fax Number: (833) 950-2848


Mount Airy

Griffith Parkway 1187 North Andy

Mount Airy, NC 27030

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (866) 587-4418

Fax Number: (833) 950-3129


New Bern

1420 Mccarthy Blvd 

New Bern, NC 28562

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (888) 491-1885

Fax Number: (833) 950-2842


Raleigh

4701 Old Wake Forest Rd

Raleigh, NC 27609

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (877) 803-6311

Fax Number: (833) 950-2540


Reidsville

2402 Freeway Dr 

Reidsville, NC 27320

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (866) 748-2091

Fax Number: (833) 950-3121


Roanoke Rapids

833 Gregory Dr 

Roanoke Rapids, NC 27870

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (866) 269-2010

Fax Number: (833) 950-3137


Rockingham

220 E Greene St 

Rockingham, NC 28379

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (877) 405-7673

Fax Number: (833) 950-3141


Rocky Mount

1071 Hunter Hill Rd 

Rocky Mount, NC 27804

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (866) 964-0784

Fax Number: (833) 950-2548


Salisbury

1840 Jake Alexander Blvd W

Salisbury, NC 28147

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (877) 405-3157

Fax Number: (833) 950-2538


Sanford

401 Tiffany Dr

Sanford, NC 27330

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (877) 319-5774

Fax Number: (833) 950-2826


Shelby

707 Schenck St

Shelby, NC 28150

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (877) 405-3576

Fax Number: (833) 950-2820


Smithfield

633 Venture Dr 

Smithfield, NC 27577

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (888) 527-9331

Fax Number: (833) 950-3787


Statesville

2038 Davie Ave 

Statesville, NC 28625

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (855) 722-3497

Fax Number: (833) 950-3139


Washington

1633 John Small Ave 

Washington, NC 27889

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (866) 574-2589

Fax Number: (833) 950-3131


Whiteville

204 S Lee St 

Whiteville, NC 28472

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (877) 779-7257

Fax Number: (833) 950-2528


Wilkesboro

1517 River St 

Wilkesboro, NC 28697

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (866) 331-2298

Fax Number: (833) 950-2850


Wilmington

1528 S 16th St 

Wilmington, NC 28401

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (866) 964-6227

Fax Number: (833) 950-2550


Wilson

1911 Westwood Ave W 

Wilson, NC 27893

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (866) 366-5804

Fax Number: (833) 950-2530


Winston-Salem

1370 Lockland Ave 

Winston Salem, NC 27103

Hours: Monday – Friday 9:00AM – 4:00PM

Phone Number: (877) 402-0828

Fax Number: (833) 950-2544

Navigating Your Visit: North Carolina SSA Office FAQs

Knowing the practical details of visiting an SSA office can make the experience much smoother. Here are answers to some common questions that applicants have:

FAQs About Visiting a Social Security Office
What are the office hours?

Most Social Security Administration (SSA) field offices in North Carolina are open Monday through Friday, from 9:00 AM to 4:00 PM.

When is the best time to visit?

Foot traffic is usually heaviest in the mornings, early in the week, and at the beginning of the month. If you need to visit without an appointment, the best time for a shorter wait is typically a weekday afternoon in the middle or end of the month.

Which office should I go to?

You should visit the SSA office closest to your residence. After your visit, keep a record of the office location and the name of the SSA representative who assisted you in case you need to follow up later.

Can I just drop off my documents?

Some SSA locations have secure document drop boxes, but not all. Call your local office ahead of time to confirm whether a drop box is available and whether your documents are eligible to be submitted this way.

Contact Us Today for Help With Your Disability Application

The Social Security Disability application process is detailed and requires meticulous preparation. From gathering extensive documentation to understanding the nuances of the questions being asked, the burden of proof rests on you. 

Our team at National Disability Benefits is here to lift that weight. We can help you compile the necessary evidence, prepare your application, and ensure your case is presented as strongly as possible. Contact us today for a free consultation and let our expertise guide you on your path to securing the benefits you deserve.

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